CharlotteCS
Level 1 (4 points)
Mac OS X

Q: Safari opens in one user account but not the other user account

I try to open Safari but the Mac says it is being updated. When I go to the other user account on our Mac (desktop) I have no problem opening Safari. What should I do to correct this issue?

iMac, OS X Yosemite (10.10.5)

Posted on Sep 9, 2016 10:27 PM

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CharlotteCS

Q: Safari opens in one user account but not the other user account

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  • by Eric Root,

    Eric Root Eric Root Sep 10, 2016 9:26 AM in response to CharlotteCS
    Level 9 (70,250 points)
    iTunes
    Sep 10, 2016 9:26 AM in response to CharlotteCS

    Might be a corrupt .plist.

     

    Do a backup, preferably 2 backups on 2 separate drives.

     

    Quit the application.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.Safari.plist.  Move the .plist to your desktop.

     

    Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.

     

    If the application is the same, return the .plist to where you got it from, overwriting the newer one.

     

    Thanks to leonie for some information contained in this.