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Q: Purchased, but not in iTunes?

Recently bought an album, where you acquired 2 music videos when you purchased full album, but the videos are the length of a full documentary. All of the music downloaded successfully onto my iTunes account, but the music video is not there. With only 21 of the 23 showing up in iTunes. When I went back to the store to see if it downloaded, all that was next to the music video was "Purchased" with no way to play it. I've tried the whole hidden purchases tricks and all that. And I've looked for it in both the music video tab and the movie tab just in case, but only see that annoying Spanish music video. Need all the help I can get! Thanks!

Posted on Sep 9, 2016 9:18 PM