traceyfromcroxley

Q: I can't restore my iPad to factory settings

Hi, Can anyone help?

I upgraded my iPad to the newest version of IOS recently,  and since i have done this i have a black screen with a picture  of the iTunes icon and a lead on the screen.

I have tried upgrading iTunes on my apple mac and also restoring the iPad to factory settings, but keep getting error messages saying i can't restore to factory settings, and it won't let me do anything.

I seem to remember having this problem on my iPhone before but managed to fix it but cannot for the life of me remember what i did to fix it!

iPad, iOS 9.3.5

Posted on Sep 10, 2016 2:06 AM

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