My macbook is working very slowly, all the time spinning wheel ...

The Etre check report is as below


Problem description:

My mac is running very slow. I frequently get a spinning wheel, so much so I can hardly get work don.


EtreCheck version: 2.1.8 (121)

Report generated July 8, 2016 at 3:56:33 PM GMT+3

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro Intel Core i5, Intel Core i7, 13" (Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 448


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.11.5 (15F34) - Time since boot: 0:17:1


Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (191.09 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS41N


USB Information: ℹ️

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Problem System Launch Daemons: ℹ️

[failed] com.apple.logd.plist [Click for details]

[loaded] org.postfix.newaliases.plist [Click for support]


Launch Agents: ℹ️

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support] [Click for details]

[running] com.teamviewer.teamviewer.plist [Click for support]

[running] com.teamviewer.teamviewer_desktop.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.cleverfiles.cfbackd.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.teamviewer.Helper.plist [Click for support]

[running] com.teamviewer.teamviewer_service.plist [Click for support]

[loaded] com.westerndigital.ErasePrivilegedHelper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[failed] com.mediafire.Desktop.plist [Click for support] [Click for details]


User Login Items: ℹ️

Tonido Application (/Applications/Tonido.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 22.0.0.192 - SDK 10.9 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewerNPAPI: Version: 15.016.20045 - SDK 10.11 [Click for support]

AdobePDFViewer: Version: 15.016.20045 - SDK 10.11 [Click for support]

Flash Player: Version: 22.0.0.192 - SDK 10.9 [Click for support]

Default Browser: Version: 601 - SDK 10.11

SharePointBrowserPlugin: Version: 14.6.5 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 15.0.1 - SDK 10.11 Check version


Safari Extensions: ℹ️

Virtual Keyboard


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

FUSE for OS X (OSXFUSE) [Click for support]


Time Machine: ℹ️

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 307.79 GB

Destinations:

My Passport [Local]

Total size: 999.83 GB

Total number of backups: 19

Oldest backup: 2014-07-06 23:55:02 +0000

Last backup: 2016-02-21 01:51:00 +0000

Size of backup disk: Adequate

Backup size 999.83 GB > (Disk used 307.79 GB X 3)


Top Processes by CPU: ℹ️

10% firefox

3% WindowServer

1% hidd

0% Finder

0% cfbackd


Top Processes by Memory: ℹ️

889 MB firefox

94 MB mds_stores

90 MB Finder

82 MB WindowServer

60 MB soagent


Virtual Memory Information: ℹ️

42 MB Free RAM

1.52 GB Active RAM

1.46 GB Inactive RAM

977 MB Wired RAM

2.59 GB Page-ins

32 MB Page-outs


Diagnostics Information: ℹ️

Jul 6, 2016, 06:23:50 PM /Library/Logs/DiagnosticReports/Microsoft Outlook_2016-07-06-182350_[redacted].hang

Jul 6, 2016, 06:23:50 PM /Library/Logs/DiagnosticReports/Quranflash Desktop_2016-07-06-182350_[redacted].hang

Jul 8, 2016, 03:36:19 PM Self test - passed

MacBook Pro, iOS 8.1.3

Posted on Sep 10, 2016 12:17 AM

Reply
1 reply

Jun 27, 2017 2:50 AM in response to mymaniyar

EtreCheck version: 3.4 (420)

Report generated 2017-06-27 12:41:13

Download EtreCheck from https://etrecheck.com

Runtime: 6:34

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.


Problem: Beachballing

Description:

My MacBook Pro is very slow working to extent that I can’t even work properly.


Hardware Information: ⓘ

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 606

iCloud Quota: 1.05 GB available


Video Information: ⓘ

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800


Disk Information: ⓘ

APPLE HDD HTS545050A7E362 disk0: (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 499.25 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS41N ()


USB Information: ⓘ

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus

SanDisk Ultra

Ultra disk2: (124.22 GB)

PORTABLEMHM (disk2s1 - MS-DOS FAT32) /Volumes/PORTABLEMHM : 124.22 GB (115.65 GB free)


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Virtual disks: ⓘ

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 498.88 GB (274.24 GB free)

Encrypted AES-XTS Unlocked

Physical disk: disk0s2 499.25 GB Online


System Software: ⓘ

macOS Sierra 10.12.5 (16F73) - Time since boot: about 2 days


Gatekeeper: ⓘ

Mac App Store and identified developers


Clean up: ⓘ

/Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist

/macOS Install Data/Locked Files/cleanup_installer

Executable not found!

One orphan file found. [Clean up]


System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 170 Apple tasks

[running] 93 Apple tasks

[killed] 12 Apple tasks

12 processes killed due to insufficient RAM


System Launch Daemons: ⓘ

[not loaded] 40 Apple tasks

[loaded] 173 Apple tasks

[running] 93 Apple tasks

[killed] 11 Apple tasks

11 processes killed due to insufficient RAM


Launch Agents: ⓘ

[loaded] com.oracle.java.Java-Updater.plist (? 819aec24 be93c7fb - installed 2017-05-16) [Lookup]

[running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-06-25) [Lookup]

[running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-06-25) [Lookup]


Launch Daemons: ⓘ

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a0305b84 - installed 2017-06-15) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? ? ? - installed 2017-05-12) - /macOS Install Data/Locked Files/cleanup_installer: Executable not found!

[running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2016-11-26) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-05-16) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-05-23) [Lookup]

[running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-06-25) [Lookup]


User Launch Agents: ⓘ

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-29) [Lookup]


User Login Items: ⓘ

iTunesHelper Application (? 0 - installed 2017-05-31)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Android File Transfer Agent Application

(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)


Internet Plug-ins: ⓘ

FlashPlayer-10.6: 26.0.0.131 (installed 2017-06-23) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-05-31)

Flash Player: 26.0.0.131 (installed 2017-06-23) [Lookup]

JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-05-16) Check version


User internet Plug-ins: ⓘ

npVidyoWeb-x64-1-2-3-0093: VidyoWeb 1.2.3.0093 (installed 2016-02-29) [Lookup]


3rd Party Preference Panes: ⓘ

Flash Player (installed 2017-06-15) [Lookup]

Java (installed 2017-03-15) [Lookup]


Time Machine: ⓘ

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 224.63 GB

Destinations:

My Passport [Local]

Total size: 999.83 GB

Total number of backups: 19

Oldest backup: 7/24/14, 12:38 AM

Last backup: 6/18/17, 8:42 AM

Size of backup disk: Adequate

Backup size 999.83 GB > (Disk used 224.63 GB X 3)


Top Processes by CPU: ⓘ

57% firefox

11% kernel_task

10% WindowServer

7% helpd

5% hidd


Top Processes by Memory: ⓘ

763 MB firefox

591 MB kernel_task

141 MB Finder

113 MB Microsoft Excel

85 MB WindowServer


Top Processes by Network Use: ⓘ

Input Output Process name

2 MB 313 KB mDNSResponder

599 KB 99 KB firefox

31 KB 23 KB TeamViewer_Service

32 KB 6 KB netbiosd

11 KB 16 KB apsd


Top Processes by Energy Use: ⓘ

14.70 QuickLookSatellite

7.46 mds

6.52 WindowServer

5.48 firefox

4.06 hidd


Virtual Memory Information: ⓘ

654 MB Available RAM

15 MB Free RAM

3.36 GB Used RAM

640 MB Cached files

32 MB Swap Used


Software installs: ⓘ

TeamViewer: 12.0.78517 (installed 2017-06-21)

Adobe Flash Player: (installed 2017-06-23)


Install information may not be complete.


Diagnostics Information: ⓘ

2017-06-25 15:31:21 Firefox.app High CPU use [Open] [Details]

2017-06-24 23:28:34 Banktivity 6.app Crash [Open]

Cause: objc_msgSend() selector name: domain

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My macbook is working very slowly, all the time spinning wheel ...

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