How do you reset your security information if you do not know it or it is not accepting it?
How do you reset your security information if you do not know it or it is not accepting it?
null-OTHER, iOS 9.3.5
Hi
If you set a rescue email address, you can reset your security questions yourself. Follow the instructions here to check whether this option is available to you:
If you forgot the answers to your Apple ID security questions - Apple Support
Otherwise, you will need to contact Apple Support.
Contact information is available here:
Contact Apple for help with Apple ID account security - Apple Support
(I'm afraid that no-one here can resolve the issue for you - this is a user-based community).