timfromfurneux pelham

Level 1 (8 points)

iPhone

Q: Smart Battery case stopped working

my phone is iPhone 6 and version is 9.3.5, when I try to connect to my smart battery case I keep getting a error message saying "this accessory is not supported by this device". I have restarted and tried to sync to my mac. Yesterday it worked fine. Please advise

iPhone 6, iOS 9.3.5

Posted on Sep 10, 2016 3:02 AM

I have this question too

Q: Smart Battery case stopped working

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by Jonathan UK,

Jonathan UK Sep 10, 2016 5:18 AM in response to timfromfurneux pelham
Level 7 (31,562 points)

Apple Watch

Sep 10, 2016 5:18 AM in response to timfromfurneux pelham

Hi

It may help to clear the charging port on your iPhone of any debris.
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