HT201454: If you don't see your family's shared content

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Abandoned Barns

Q: Is it possible for me to manage my children's subscriptions from my own device?

I Work away from home during the week and every once and a while my kids will sign up for an in app subscription without realizing it. Is it possible for me to manage the subscriptions; in-app, Apple Music, etc. from my own device while I'm away or do those subscriptions need to be individually managed on each individual device?

iPhone 6 Plus

Posted on Sep 10, 2016 6:07 AM

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Q: Is it possible for me to manage my children's subscriptions from my own device?

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  • by djvillar,

    djvillar djvillar Sep 10, 2016 6:59 AM in response to Abandoned Barns
    Level 1 (119 points)
    Sep 10, 2016 6:59 AM in response to Abandoned Barns

    you can try to setup family sharing on your device and your account as an Organizer. you can check this link to setup

    Family Sharing - Apple Support

  • by Abandoned Barns,

    Abandoned Barns Abandoned Barns Sep 10, 2016 7:19 AM in response to djvillar
    Level 1 (4 points)
    iPod
    Sep 10, 2016 7:19 AM in response to djvillar

    Thanks for the reply. I've done as you've suggested already, however even when I'm logged in as the family organizer I can only see my own subscriptions under the subscriptions tab. So for example, my younger boy downloaded a free app some time ago and somehow signed up through an in app purchase for a subscription. The app is no longer on his phone, but my account is being charged $2.99 a week for the subscription which doesn't list on the subscriptions list on my device. Same with my older boy; he has an individual Apple Music subscription on his phone, which I would like to change to a family plan, but apparently have no way to do so, even as the organizer, from my own device.

  • by King_Penguin,

    King_Penguin King_Penguin Sep 10, 2016 7:44 AM in response to Abandoned Barns
    Level 10 (132,741 points)
    iTunes
    Sep 10, 2016 7:44 AM in response to Abandoned Barns

    If the subscription was done on your son's account then you will need to log into his account to manage that subscription : View, change, or cancel your subscriptions - Apple Support

     

    To log out of an account tap on the id in Settings > iTunes & App Store and then 'sign out' on the popup, and you can then log in with his account to cancel that subscription (and then log out and back into your account) - deleting an app doesn't stop its subscription. Or you can do it via your computer's iTunes, log out of your account via the Account > Sign Out menu option and then in with his.

     

    For Apple Music, you may have to cancel his subscription and then subscribe as a family plan on your account (I don't use Apple Music, so you may want to re-post in the Apple Music forum : https://discussions.apple.com/community/music)

  • by Abandoned Barns,

    Abandoned Barns Abandoned Barns Sep 10, 2016 7:52 AM in response to King_Penguin
    Level 1 (4 points)
    iPod
    Sep 10, 2016 7:52 AM in response to King_Penguin

    I Understand. Thanks very much for the information.