Disabled to itunes

I need some help:


I purchased an iphone6 today on a phone site on facebook, the person i got it from said it work fine it just has a cracked screen, but when i got it home, the phone wont turn on so what we did was swap screens, but now it turns on and says connect to itunes so i do that and i get nothing at all, doesn't change or anything. ive tried and connected another device to itunes and no problems. I lost and don't know what to do. The person has blocked me completely so i cant contact him.


Could someone help me.



one plus one


Posted on Sep 10, 2016 4:59 AM

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3 replies

Sep 10, 2016 5:45 AM in response to DonnaMN72

DonnaMN72 wrote:


.. when i got it home, the phone wont turn on so what we did was swap screens, but now it turns on and says connect to itunes so i do that and i get nothing at all, doesn't change or anything ..


Hi


Try following the steps here, also being sure to clear the charging port of any debris:


If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support


As you have swapped the screen on the iPhone since buying it, even if you could contact the seller, they may claim that the iPhone was damaged as a result of your repair work.


For the same reason, the iPhone may no longer be eligible for Apple service.

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Disabled to itunes

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