amarv91
Level 1 (5 points)
Photos for Mac

Q: Live photo showing 2 different files in photos app on mac!!

Hi,

 

I recently imported photos from my iphone to my Mac using photos app for OSX. But after getting succesfully imported it is showing me two different items i.e. photo itself & a short video. So for my 300 live photos it is showing me 300 photos & 300 videos.

 

So why is it showing two diffrent file, i assume it should show single live photo as it shows on my iPhone.

 

I also tried repairing the library by command opening the photos app but it did not work. Please help!

 

Thanks

 

Amar

OS X Yosemite (10.10.1)

Posted on Sep 10, 2016 9:02 AM

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amarv91

Q: Live photo showing 2 different files in photos app on mac!!

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  • Helpful answers

  • by LarryHN,

    LarryHN LarryHN Sep 10, 2016 9:08 AM in response to amarv91
    Level 10 (84,217 points)
    Photos for Mac
    Sep 10, 2016 9:08 AM in response to amarv91

    A live photo is two files, a photo and a video - that is what it is

     

    where are you seeing the two files?

     

    If you really have OS X 10.10.1 and Photos 1.0 as you state then that is the problem - you are eleven or twelve updates behind and those updates included Live Photo support - you need to upgrade to El Captain OS X 10.11.6 and Photos 1.5

     

    LN

  • by amarv91,

    amarv91 amarv91 Sep 10, 2016 9:32 AM in response to LarryHN
    Level 1 (5 points)
    Photos for Mac
    Sep 10, 2016 9:32 AM in response to LarryHN

    In photos app other than showing one photo (Live photo) it is showing me two seperate file i.e. 1photo & 1 video. And i assume it should show only 1file.

     

         Screen Shot 2016-09-10 at 10.00.39 PM.png

  • by LarryHN,

    LarryHN LarryHN Sep 10, 2016 9:39 AM in response to amarv91
    Level 10 (84,217 points)
    Photos for Mac
    Sep 10, 2016 9:39 AM in response to amarv91

    And again

    If you really have OS X 10.10.1 and Photos 1.0 as you state then that is the problem - you are eleven or twelve updates behind and those updates included Live Photo support - you need to upgrade to El Captain OS X 10.11.6 and Photos 1.5

    LN

  • by amarv91,

    amarv91 amarv91 Sep 10, 2016 9:42 AM in response to LarryHN
    Level 1 (5 points)
    Photos for Mac
    Sep 10, 2016 9:42 AM in response to LarryHN

    No my mac is up to date with version 10.11.6 & photos version 1.5

  • by léonie,Helpful

    léonie léonie Sep 10, 2016 10:30 AM in response to amarv91
    Level 10 (105,806 points)
    iCloud
    Sep 10, 2016 10:30 AM in response to amarv91

    I recently imported photos from my iphone to my Mac using photos app for OSX. But after getting succesfully imported it is showing me two different items i.e. photo itself & a short video. So for my 300 live photos it is showing me 300 photos & 300 videos.

    Currently only iCloud Photo Library is transferring the Live Photos as a lIve Photo.  My Photo Stream will only transfer the JPEG as a still image, and Image Capture and the direct import by USB will split the Live Photo into its components.

  • by amarv91,

    amarv91 amarv91 Sep 10, 2016 10:30 AM in response to léonie
    Level 1 (5 points)
    Photos for Mac
    Sep 10, 2016 10:30 AM in response to léonie

    Yup, i am importing my photos using USB...!

  • by léonie,Helpful

    léonie léonie Sep 10, 2016 12:17 PM in response to amarv91
    Level 10 (105,806 points)
    iCloud
    Sep 10, 2016 12:17 PM in response to amarv91

    macOS Sierra and iOS 10 will bring improved support for Live Photos; hopefully the importing will be easier with the next system versions.