EWU9
Level 1 (4 points)
Mac OS X

Q: Moving emails from apple mail to hotmail outlook?

When I signed up my hotmail account onto apple mail, I thought that I would receive emails both on apple mail and online when I go onto hotmail.com, however, ever since moving onto apple mail, outlook (hotmail.com) has been deleting all my emails and only keeps a weeks' worth in the inbox, so I have lost years of emails without realising. So when I do not have my laptop with me (which has access to apple mail), I cannot find any of my old emails online. Is there a way I can move all the old emails from apple mail back into outlook? I don't have the installed outlook for mac on my laptop, I just mean the online accessible version of hotmail outlook.

 

It has been really annoying, without my laptop I can't find any of my emails, please help me!

 

Thanks again!

MacBook Pro, Mac OS X (10.7.5)

Posted on Sep 10, 2016 8:08 AM

by Eric Root,Apple recommended
Eric Root Eric Root
Level 9 (70,250 points)
iTunes
A:

If it is set up as a POP account, check Mail/Preferences/Accounts/Advanced and make sure Remove copy from server after retrieving a message isn't checked.

 

Also try going to the website and see if the settings there are causing this behavior.

Posted on Sep 10, 2016 10:19 AM

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Q: Moving emails from apple mail to hotmail outlook?

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  • Helpful answers

  • by Eric Root,Apple recommended

    Eric Root Eric Root Sep 10, 2016 10:19 AM in response to EWU9
    Level 9 (70,250 points)
    iTunes
    Sep 10, 2016 10:19 AM in response to EWU9

    If it is set up as a POP account, check Mail/Preferences/Accounts/Advanced and make sure Remove copy from server after retrieving a message isn't checked.

     

    Also try going to the website and see if the settings there are causing this behavior.

  • by EWU9,

    EWU9 EWU9 Sep 11, 2016 3:30 PM in response to Eric Root
    Level 1 (4 points)
    Mac OS X
    Sep 11, 2016 3:30 PM in response to Eric Root

    Thank you for your answer! I have found a way to stop it from deleting my emails now, but I wanted to retrieve all those emails that have been deleted already. Is there any way round it, where I can transfer them from apple mail? Thanks again!

  • by Eric Root,

    Eric Root Eric Root Sep 12, 2016 7:21 AM in response to EWU9
    Level 9 (70,250 points)
    iTunes
    Sep 12, 2016 7:21 AM in response to EWU9

    You are welcome. Do you have a backup you could restore them from? With Mail as the front window, try going through your backup.

     

    Are the e-mails on the website?

  • by EWU9,

    EWU9 EWU9 Sep 14, 2016 11:48 AM in response to Eric Root
    Level 1 (4 points)
    Mac OS X
    Sep 14, 2016 11:48 AM in response to Eric Root

    Unfortunately I didn't back them up, however, they are still all available in my apple email app on my laptop. They are no longer on the email website! Does that mean that there is no way that I can transfer them over? Thanks again!

  • by Eric Root,Apple recommended

    Eric Root Eric Root Sep 14, 2016 12:26 PM in response to EWU9
    Level 9 (70,250 points)
    iTunes
    Sep 14, 2016 12:26 PM in response to EWU9

    You are welcome. Mail/Mailbox/Export Mailbox as many times as required. Copy the files to the other computer. On the other computer Mail/File/Import Mailboxes. This will put them in a new mailbox and if you want them back in the inbox you will  need to copy them there