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Cat88
Level 1 (4 points)
Mac OS X

Q: preview wont open

Preview will not open suddenly.

VIN, MacBook (13-inch Late 2009), OS X Mavericks (10.9.5)

Posted on Sep 10, 2016 8:18 AM

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Cat88

Q: preview wont open

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  • Helpful answers

  • by Eric Root,Helpful

    Eric Root Eric Root Sep 10, 2016 7:27 PM in response to Cat88
    Level 9 (70,250 points)
    iTunes
    Sep 10, 2016 7:27 PM in response to Cat88

    Might be a corrupt .plist.

     

    Do a backup, preferably 2 backups on 2 separate drives.

     

    Quit the application.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/

    com.apple.Preview.LSSharedFileList.plist. Move the .plist to your desktop.

     

    Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.

     

    If the application is the same, return the .plist to where you got it from, overwriting the newer one.

     

    Thanks to leonie for some information contained in this.

     

     

    If that doesn't work, do a backup.

     

    Quit Preview.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Remove the following. You may not find them all. Restart and test.

    Containers/com.apple.Preview

     

    Containers/com.apple.quicklook.ui.helper

     

    Preferences/com.apple.Preview.LSSharedFileList.plist

             

    Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

     

    Saved Application State/com.apple.Preview.savedState

     

    Credit Linc Davis  for this solution.

     

    Preview Reset      automatic download - 3rd party solution

  • by Cat88,

    Cat88 Cat88 Sep 10, 2016 7:29 PM in response to Eric Root
    Level 1 (4 points)
    Mac OS X
    Sep 10, 2016 7:29 PM in response to Eric Root

    Thank you!  I will give it a try.  I was a bit taken aback as I have only had Yosemite for about 4 months...  I'll go through your thorough steps tomorrow when I'm well rested and can focus on the problem.  I will let you know if it works.  Very grateful for your help.

  • by Eric Root,

    Eric Root Eric Root Sep 10, 2016 7:56 PM in response to Cat88
    Level 9 (70,250 points)
    iTunes
    Sep 10, 2016 7:56 PM in response to Cat88

    You are welcome.