James Kayten

Q: My mail app has suddenly slowed

I'm getting beach balls and sluggish response over the last few days. 

 

I found this in the activity monitor occurring each time I opened a new message.   Along with the mail, my mouse is tracking badly as well.  So there's an effect more system wide it seems. 

 

Any suggestions on what needs to be looked at?

 

2016-09-10_08-27-14.png

 

I took a ss of the list but there's no way to make the font any larger.  Thanks apple

 

2016-09-10_08-38-27.png

Mac Pro, OS X El Capitan (10.11.5), 3.33 GHz 6-Core - ATI Radeon HD 587

Posted on Sep 10, 2016 8:42 AM

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Q: My mail app has suddenly slowed

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  • by Eric Root,

    Eric Root Eric Root Sep 10, 2016 3:14 PM in response to James Kayten
    Level 9 (69,991 points)
    iTunes
    Sep 10, 2016 3:14 PM in response to James Kayten

    Do a backup, preferably 2 on 2 separate drives.

     

    Quit Mail.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail.  Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.

     

    Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there. 

     

    If that doesn’t solve it repeat the above using Containers/com.apple.MailServiceAgent.

    Information learned from Linc Davis. Thanks to leonie for some information contained in this.

  • by Efrenjane,

    Efrenjane Efrenjane Sep 11, 2016 2:07 AM in response to Eric Root
    Level 1 (16 points)
    Mac OS X
    Sep 11, 2016 2:07 AM in response to Eric Root

    blockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; } 

     

     

    Sent from Yahoo Mail for iPhone