Q: Why can't I control the volume of Bluetooth speakers with Apple TV?
My Apple TV successfully makes a connection to the speaker but volume adjustment doesn't work. I'm looking to use the Apple TV's remote to control volume while watching TV so I don't have to get up every time I need to adjust the volume.
Apple TV (4th generation)
tvOS 9.2.2
Bose Sound Link Mini ii
Firmware Version 1.1.4
I've tried/noted:
- Connection to the speaker works fine and sound is clear
- I am able to adjust the sound with the buttons on the speaker
- Pop up volume dialog on Apple TV is labeled "Bose Mini II Soundlink" after pairing
- Reducing volume to zero bars on the apple TV cuts sound to the speaker
- Macbook (OSX El Capitan) connects and is able to adjust the volume without issue - which suggests it's not an issue with the speaker
- iPhone (IOS 9.3.5) connects and is able to adjust the volume without issue - which suggests it's not an issue with the speaker
- Apple Support: No record of the issue yet a senior advisor assured me it was an issue with the speaker (Case ID: 100019700012)
- Re-pairing the device doesn't resolve the issue
- Factory reset of the speaker doesn't resolve the issue
Apple TV (4th generation), iOS 9.3.5
Posted on Sep 10, 2016 11:17 AM