chuckgaudette
Level 1 (4 points)
Apple Watch

Q: watch battery dies quickly

My watch is now about a year old. It use to hold a charge for a day and half. Now after about 9 hours its down to 13%. Is there something running that's causing this? I don't recall accessing it more than before or using it for anything more than checking time and the occasional text message.

Posted on Sep 10, 2016 8:37 PM

by Jonathan UK,Solvedanswer
Jonathan UK Jonathan UK
Level 7 (31,490 points)
Apple Watch
A:

Hi

 

Battery life varies depending on use and other factors.

 

In tests, for example, Apple achieved 18 hours of battery life with the following usage: 90 time checks, 90 notifications, 45 minutes of app use and a 30-minute workout with music playback from Apple Watch via Bluetooth.

 

As your watch is experiencing significantly shorter battery life than before, with no notable change in use or obvious cause, try the following steps, which have helped to resolve battery life issues for some users:

 

 

 

 

  • Check that you do not have workout running or paused in the built-in Workout app.

 

  • If you have ever (not necessarily only recently) previously used any third-party fitness tracking apps such as Strava to record workouts on your watch, check on your watch to see whether there is presently a paused activity within any of those apps. If there is, end that activity from within that app on your watch (not on your iPhone).
    • If in doubt, it may help to remove any such third-party fitness app from your watch.

 

  • Under earlier software versions, some users reported experiencing battery life issues in connection with using corporate profiles and/or Exchange Calendars. If you are using an Exchange Calendar, one or more of these steps may help:
    • Archive your Exchange Calendar for all items before today.
    • Remove / delete all old inbox messages relating to calendar invites (accept and decline notifications).
    • Create a rule in your Outlook Mail account that moves all future accept and decline replies, immediately upon receipt, into a separate mail folder that does not sync with your iPhone and Apple Watch.
    • Check your Exchange Calendar for errors.

 

  • Finally, it may help to remove all third-party apps from your watch and then monitor battery performance after adding them back, one at a time. The same applies in respect of watch face complications.

 

Having tried the previous steps, if your watch continues to experience significantly shorter battery life than Apple's examples suggest you should expect, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch checked, if recommended by Apple (under warranty, if eligible):

 

 

More information:

http://www.apple.com/watch/battery.html

Posted on Sep 11, 2016 1:10 AM

Close
chuckgaudette

Q: watch battery dies quickly

  • All replies
  • Helpful answers

  • by Jonathan UK,Solvedanswer

    Jonathan UK Jonathan UK Sep 11, 2016 1:10 AM in response to chuckgaudette
    Level 7 (31,490 points)
    Apple Watch
    Sep 11, 2016 1:10 AM in response to chuckgaudette

    Hi

     

    Battery life varies depending on use and other factors.

     

    In tests, for example, Apple achieved 18 hours of battery life with the following usage: 90 time checks, 90 notifications, 45 minutes of app use and a 30-minute workout with music playback from Apple Watch via Bluetooth.

     

    As your watch is experiencing significantly shorter battery life than before, with no notable change in use or obvious cause, try the following steps, which have helped to resolve battery life issues for some users:

     

     

     

     

    • Check that you do not have workout running or paused in the built-in Workout app.

     

    • If you have ever (not necessarily only recently) previously used any third-party fitness tracking apps such as Strava to record workouts on your watch, check on your watch to see whether there is presently a paused activity within any of those apps. If there is, end that activity from within that app on your watch (not on your iPhone).
      • If in doubt, it may help to remove any such third-party fitness app from your watch.

     

    • Under earlier software versions, some users reported experiencing battery life issues in connection with using corporate profiles and/or Exchange Calendars. If you are using an Exchange Calendar, one or more of these steps may help:
      • Archive your Exchange Calendar for all items before today.
      • Remove / delete all old inbox messages relating to calendar invites (accept and decline notifications).
      • Create a rule in your Outlook Mail account that moves all future accept and decline replies, immediately upon receipt, into a separate mail folder that does not sync with your iPhone and Apple Watch.
      • Check your Exchange Calendar for errors.

     

    • Finally, it may help to remove all third-party apps from your watch and then monitor battery performance after adding them back, one at a time. The same applies in respect of watch face complications.

     

    Having tried the previous steps, if your watch continues to experience significantly shorter battery life than Apple's examples suggest you should expect, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch checked, if recommended by Apple (under warranty, if eligible):

     

     

    More information:

    http://www.apple.com/watch/battery.html

  • by chuckgaudette,

    chuckgaudette chuckgaudette Sep 11, 2016 3:07 PM in response to chuckgaudette
    Level 1 (4 points)
    Apple Watch
    Sep 11, 2016 3:07 PM in response to chuckgaudette

    Restarting the watch seems to have corrected the problem. thanks

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 13, 2016 3:10 PM in response to chuckgaudette
    Level 7 (31,490 points)
    Apple Watch
    Sep 13, 2016 3:10 PM in response to chuckgaudette

    You're welcome!