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Q: Why my iphone only charge when screen unlock , if lock its doesn't not charging . Help me fix this

Why my iphone only charge when screen unlock , when its lock its doesn't not charging . Help me fix this

iPhone 5, iOS 9.3.3

Posted on Sep 10, 2016 11:38 PM

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Q: Why my iphone only charge when screen unlock , if lock its doesn't not charging . Help me fix this

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  • by dirk-janfromwageningen,

    dirk-janfromwageningen dirk-janfromwageningen Sep 11, 2016 12:06 AM in response to lambung
    Level 1 (8 points)
    iPhone
    Sep 11, 2016 12:06 AM in response to lambung

    hi i urge you to upgrade your ios of your iPhone . mine (5s 9.3.5) doesn't do that , the best way is to do a general reset of settings , (keeps your date safe)

     

    go to settings

    select general or common

    scroll to reset

    ... now it is time to select the 1st option , do NOT select wipe all data , only if you want to restore the iPhone from scratch , make shure you made a reserve copy of latest data first

     

    or if you feel unsafe better visit a nearby aplle centre to let them help you