Camera doesn't work only in Camera app

Hi,


I have problem with Camera application after installing iOS 9.3.5


Camera works in Message application, in some other applications, but it doesn't work in Camera app itself. I just have black screen. If I switch to VIDEO mode - both cameras work perfect, but back to PHOTO mode - it doesn't work.


E.g. FaceTime works perfect. To make photo I should use Messages application and it is not convenient.


Any ideas?

iPhone 6, iOS 9.3.5

Posted on Sep 11, 2016 2:55 AM

Reply
2 replies

Sep 11, 2016 3:29 AM in response to shevv

Hi


First follow the instructions here:


Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support


If the issue persists, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation to arrange for your iPhone to be inspected and, if recommended by Apple, serviced (whether under warranty or via chargeable repair service):



To check your warranty status:


https://checkcoverage.apple.com/

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Camera doesn't work only in Camera app

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