K3llyL3e
Level 1 (7 points)
iTunes

Q: unable to create nickname in game center

Im trying to create a new Game Center account with my new apple ID... when it ask me to create a new nickname, i try to put mine and it says nickname had been used ...

but when i put in a new one without being used by others , the game center automatically sign me out ... and ask me to enter my apple id and password and also create a new nickname ...

 

Everytime i enter a nickname without being used ... it sign me out ... its like a loop ...

been struggling for this for an hour ...

 

help please ... thanks

iPhone 6, iOS 9.3.5

Posted on Sep 11, 2016 3:50 AM

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K3llyL3e

Q: unable to create nickname in game center

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  • Helpful answers

  • by Maiwand Stanikzi,

    Maiwand Stanikzi Maiwand Stanikzi Sep 12, 2016 7:18 AM in response to K3llyL3e
    Level 1 (4 points)
    iTunes
    Sep 12, 2016 7:18 AM in response to K3llyL3e

    i have same problem from yesterday . i created new apple iD , still same problem . i need a game center account very urgent , to save my game progress , Where is Apple support team , why they not answer?

  • by Lazy_Jas,

    Lazy_Jas Lazy_Jas Sep 12, 2016 9:49 AM in response to K3llyL3e
    Level 1 (4 points)
    iPhone
    Sep 12, 2016 9:49 AM in response to K3llyL3e

    i shared the same problem, i tried to login the account through different device but it didn't work. Just like what you mentioned, it ask for my id -> terms agreement -> then nickname -> sign out.

     

    However, this doesn't appears when i login to another old account.

  • by bluejerk33,

    bluejerk33 bluejerk33 Sep 12, 2016 10:04 AM in response to Lazy_Jas
    Level 1 (4 points)
    iPhone
    Sep 12, 2016 10:04 AM in response to Lazy_Jas

    Same issue here.  Any fix?

  • by Lazy_Jas,

    Lazy_Jas Lazy_Jas Sep 12, 2016 10:11 AM in response to bluejerk33
    Level 1 (4 points)
    iPhone
    Sep 12, 2016 10:11 AM in response to bluejerk33

    I am now doing a live chat with the apple support team. I'll reply asap once get the solution

  • by SweetPea1357,

    SweetPea1357 SweetPea1357 Sep 13, 2016 11:39 AM in response to Lazy_Jas
    Level 1 (4 points)
    iTunes
    Sep 13, 2016 11:39 AM in response to Lazy_Jas

    Any solution?

  • by Lazy_Jas,

    Lazy_Jas Lazy_Jas Sep 14, 2016 5:52 AM in response to SweetPea1357
    Level 1 (4 points)
    iPhone
    Sep 14, 2016 5:52 AM in response to SweetPea1357

    Solutions from Apple Support:)

     

    Two days ago, i did a live chat with apple support, here is what they suggested:

    1. Reboot your device

    2. Check internet connection...

    3. Check for software update..

    4. Reset all settings (Do it at your own risk if iphone is jail-broken)

    I followed the suggestions, and of course they didn't work. So, they suggest me to have a call. (BTW my iphone is jail-broken, so it acted weird after reseting all settings)


    After two days (today), apple support called me. In these two days, i kept checking game center, the phenomenon is still there. The guy in the phone spent an hour to collect my info and he gave me the following conclusions:

    1. "You are using iphone 4 (ios 7.1.2) and is no longer being supported, try using a different one." (what?)

    I told him there are people using iphone 6 with ios 10 have the same issue.

    2. People with up to date iphone 6 can solve the problem after reseting all settings" (is it?)


    After i hanged up the phone. I opened the game center again, and it is logged in with my new account in my iPhone, I am a IPHONE 4 USER and i didn't do anything. I don't know why.. But this surely contradicts with his 1st conclusion...


    SO, if you believe in apple support, and;

    1. you are using an iphone4, use another iDevice to do the registration and read the next line.

    2. you are using a supported iDevice, do the 4 suggestions mentioned in the beginning


    Hope it helps.