unable to create nickname in game center

Im trying to create a new Game Center account with my new apple ID... when it ask me to create a new nickname, i try to put mine and it says nickname had been used ...

but when i put in a new one without being used by others , the game center automatically sign me out ... and ask me to enter my apple id and password and also create a new nickname ...


Everytime i enter a nickname without being used ... it sign me out ... its like a loop ...

been struggling for this for an hour ...


help please ... thanks

iPhone 6, iOS 9.3.5

Posted on Sep 11, 2016 3:50 AM

Reply
6 replies

Sep 14, 2016 5:52 AM in response to SweetPea1357

Solutions from Apple Support:)


Two days ago, i did a live chat with apple support, here is what they suggested:

1. Reboot your device

2.Check internet connection...

3. Check for software update..

4. Reset all settings (Do it at your own risk if iphone is jail-broken)

I followed the suggestions, and of course they didn't work. So, they suggest me to have a call. (BTW my iphone is jail-broken, so it acted weird after reseting all settings)

After two days (today), apple support called me. In these two days, i kept checking game center, the phenomenon is still there. The guy in the phone spent an hour to collect my info and he gave me the following conclusions:

1. "You are using iphone 4 (ios 7.1.2) and is no longer being supported, try using a different one." (what?)

I told him there are people using iphone 6 with ios 10 have the same issue.

2. People with up to date iphone 6 can solve the problem after reseting all settings" (is it?)

After i hanged up the phone. I opened the game center again, and it is logged in with my new account in my iPhone, I am aIPHONE 4 USER andi didn't do anything. I don't know why.. But this surely contradicts with his 1st conclusion...

SO, if you believe in apple support, and;

1. you are using an iphone4, use another iDevice to do the registration and read the next line.

2. you are using a supported iDevice, do the 4 suggestions mentioned in the beginning

Hope it helps.

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unable to create nickname in game center

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