laxroth
Level 1 (5 points)
iPhone

Q: iPhone 6 - Touch display issues

Hi,

 

my iPhone got a new display unit like 6 weeks ago in the Apple Store.

After two weeks, the battery was weak and i decided to change it.

When i turn on the iPhone now, it sometimes does not react on the touch screen.

The left side of the display will not catch my input. In fact, the left 2 cm of the display dont work.

After i reboot the phone, it works for like 10 Minutes, then it fails again.

I have tried it with the original battery - it wont work.

 

iOS is 9.3.5

 

I have already tried to restore to factory settings - it doesnt help.

 

Any idea what could be wrong? Is it a case of Touch Disease?

 

Thanks

Lutz

iPhone 6, iOS 9.3.5

Posted on Sep 11, 2016 2:21 AM

Close
laxroth

Q: iPhone 6 - Touch display issues

  • All replies
  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 11, 2016 3:48 AM in response to laxroth
    Level 7 (31,485 points)
    Apple Watch
    Sep 11, 2016 3:48 AM in response to laxroth

    laxroth wrote:

     

    .. the battery was weak and i decided to change it. ..

    .. I have tried it with the original battery - it wont work ..

    .. Any idea what could be wrong? ..

     

    Hi Lutz

     

    If you changed the battery yourself (twice), then you may have damaged your iPhone - and it will also no longer be eligible for hardware service by Apple.