eLemenTMPPV
Level 1 (5 points)
iPhone

Q: Problem with memory phone

IMG_0553.JPG

Who can ask a question please?

What îs thie other?

WHy îs busy a large memory from my phone?who caN delete the folder other?IMG_0584.PNGIMG_0585.PNG

The same with documents&data (3,5gb)

Sorry for my english ' idon't speak english verry good .

Thank YOU verry much !

iPhone 6s Plus

Posted on Sep 11, 2016 7:16 AM

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eLemenTMPPV

Q: Problem with memory phone

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  • Helpful answers

  • by JovonaP.,

    JovonaP. JovonaP. Sep 12, 2016 7:22 AM in response to eLemenTMPPV
    Community Specialists
    Sep 12, 2016 7:22 AM in response to eLemenTMPPV

    Hello eLemenTMPPV,

     

    Thank you for using Apple Support Communities. It's my understanding you've got concerns about the storage on your iPhone. I know having a clear understanding of what is taking up space on your phone is very important. I am happy to help.

     

    Based on the information provided you'd like some clarification on the "Other" category that seems to be taking up space on your phone. Here is a bit more information about "Other" files. Along with a link with additional details about storage:

     

    Cached files are created when streaming or viewing content like music, videos, and photos. When you stream music or video, that content is stored as cached files on your iOS device. iTunes categorizes cached music, videos, and photos as Other instead of actual songs, videos, or photos.

     

    Check your storage your iPhone, iPad, and iPod touch

     

    Have a wonderful day!

  • by eLemenTMPPV,

    eLemenTMPPV eLemenTMPPV Sep 12, 2016 9:18 AM in response to JovonaP.
    Level 1 (5 points)
    iPhone
    Sep 12, 2016 9:18 AM in response to JovonaP.

    thank you for the help