Home button broken; iPhone 6 won't turn on

My iPhone 6 has the most recent software available.

It randomly stopped working yesterday as I was on it. First, the screen turned black, and wouldn't turn back on when i pressed and/or held down the power button.

In addition, my home button is unfortunately broken, so i have been using Assistive Touch. Where I would usually force-restart the phone, I couldn't.

I tried charging it, and the phone is not dead. I can feel the vibration when I push the switch on the side of the phone, and when I say "Hey Siri" I can use her.

Help?!? Thank you!!!!!!

iPhone 6, iOS 9.3.1

Posted on Sep 11, 2016 7:55 AM

Reply
1 reply

Sep 11, 2016 9:08 AM in response to iphonehelp please

Hi


As your Home button is not working, I suggest that you contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your iPhone serviced (whether under warranty or via chargeable repair service, if eligible for either):



To check your warranty status:


https://checkcoverage.apple.com/

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Home button broken; iPhone 6 won't turn on

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