Kacimaree89
Level 1
(4 points)
iPhone
Q: seeing someone's info from my old iPhone on my new iPhone
I recently sold my old iPhone 5c to a friend. I switched carriers and now have an iPhone 6s. Everything has been f until today. My 1400 photos are gone from my phone, and I can only see her 300 photos. Can someone help! Can I get my photos back !?
iPhone 6s, iOS 9.3.5
by KiltedTim,Apple recommended
KiltedTim
Level 9
(55,083 points)
iPhone
Sounds like you didn't properly prepare it for sale and left your iCloud ID signed in.
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
You need to remove your iCloud account and properly wipe it, then have the new owner set it up with their account.
I hope you had your data backed up. The changes they made while signed into your account have synced to your devices.
