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Q: ipad2 application crashes black screen

mynipad2 is fully updated. two updates ago, apps started hanging and giving me a black screen before returning to my desktopscreen.

 

the problems arent the apps, installed a few new ones and they encounter that problem to.

 

connected the ipad to my pc, but cant find in itunes the updates. i did a reinstall of the ad, but the problem still occurs. sometimes every 30 secs.

 

anyone who can advice me?  thanks.

iPad 2, iOS 9.3.5

Posted on Sep 11, 2016 9:31 AM

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Q: ipad2 application crashes black screen

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  • by elcpu,

    elcpu elcpu Sep 11, 2016 11:20 AM in response to andref
    Level 6 (16,186 points)
    Photos for Mac
    Sep 11, 2016 11:20 AM in response to andref

    Try holding down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not lose anything.

     

    If a restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data if possible. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:

    https://support.apple.com/en-us/HT201252

     

    If the above steps do not help, you may have to have it tested at an Apple store.