apple id problem

I have problem with my apple id it is locked and my security questions doesn't work. I can attach my apple id card to prove it is mine(i bought it from apple store as a gift card and i did not create it),please help me to unblock my account

iPhone 5s, iOS 9.2.1

Posted on Sep 11, 2016 1:07 PM

Reply
7 replies

Sep 11, 2016 1:41 PM in response to mehdiiigh

Apple does not do business in Iran. No support is available in Iran. Since you did not create the account, it is not yours. There is no legal way to transfer ownership of (sell) an Apple ID. Sorry. There's nothing you can do. I can't recommend that anyone in Iran purchase Apple products as it's impossible to get support for them there. The government of Iran has threatened to crack down on the import of Apple devices there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apple id problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.