camillefromwasilla

Q: hi when ever i try to buy a app it does not work

Hi i am trying to buy a app called 3d house design and it says after i type in my password come back later i have through documents away and have and done lots of things and it will not work.

MacBook, iOS 3.1, its iOS 3.2

Posted on Sep 11, 2016 1:51 PM

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Q: hi when ever i try to buy a app it does not work

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 12, 2016 12:37 PM in response to camillefromwasilla
    Level 10 (120,969 points)
    Apple Music
    Sep 12, 2016 12:37 PM in response to camillefromwasilla

    That app requires a Mac running a minimum of OS X 10.7 or later so make sure your Mac meets those requirements.

     

    Click your Apple  menu top left in your screen.

     

    From the drop down menu click:  About This Mac

     

    The version is noted in the About This Mac window.

     

     

    If your Mac meets the requirements, try, "resetting" your Apple ID password.

     

    Reset your password

    You can reset your password when you go to your Apple ID account page and click Forgot Apple ID or password.

    Then try downloading the app.