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by Carolyn Samit,Sep 12, 2016 12:37 PM in response to camillefromwasilla
Carolyn Samit
Sep 12, 2016 12:37 PM
in response to camillefromwasilla
Level 10 (120,969 points)
Apple MusicThat app requires a Mac running a minimum of OS X 10.7 or later so make sure your Mac meets those requirements.
Click your Apple menu top left in your screen.
From the drop down menu click: About This Mac
The version is noted in the About This Mac window.
If your Mac meets the requirements, try, "resetting" your Apple ID password.
Reset your password
You can reset your password when you go to your Apple ID account page and click Forgot Apple ID or password.
Then try downloading the app.