AndzEduardo
Level 1 (4 points)
iPhone

Q: I cannot re-download an app that I PURCHASED

between November 2015-january 2016 I purchased Football manager 2016 and it worked perfectly until it kept freezing as I had no space left. I deleted it and now that I want to redownload it I can't. I'm so angry because this is my money I used and it has been STOLEN BY APPLE

iPhone 5c, iOS 9.2.1

Posted on Sep 11, 2016 4:44 PM

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AndzEduardo

Q: I cannot re-download an app that I PURCHASED

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Sep 11, 2016 4:59 PM in response to AndzEduardo
    Level 9 (58,429 points)
    iPhone
    Sep 11, 2016 4:59 PM in response to AndzEduardo

    What happens when you try to download it? Are you getting an error message?

     

    No, Apple has stolen nothing from you. It is your responsibility to keep back ups of your purchases. If you have a copy of the app backed up to your computer, it should be trivial to sync it back to your phone using iTunes.

  • by Rysz,

    Rysz Rysz Sep 11, 2016 5:01 PM in response to AndzEduardo
    Level 7 (20,274 points)
    iTunes
    Sep 11, 2016 5:01 PM in response to AndzEduardo

    Sign into the App Store using the Apple ID used to purchase that app. If the app is still available in the Store, you can re-download it for free from the Purchases section of the Store.

     

    If it's no longer offered by the developer, complain to that developer. It's not up to Apple to keep it updated and available.