Paola429

Q: My photo album gets deleted/restored/deleted on iPhone 6

HI

I hope someone can help me because I'm about to throw my phone out the window!

 

I updated to iOS 9 this week. I mention this because every time they do updates the ruin something on the phone so this might be the reason for my probleM. Today I  I was taking pictures suddenly my phone froze and shut off then it then it came back on again with the usual white screen and Apple logo.  I went into my photo album and saw that all of my photos were gone there was nothing there completely blank. Two min later all of the photos started coming back and the phone said " restoring"When it was done restoring all of the photos would get deleted again and there would be two folders one "camera roll" and the other "recently deleted", both empty. Now the issue keeps happening over and over again no photos, "restoring" and again all get deleted. I tried restarting the phone but no luck issue persists.  I'm honestly frustrated and annoyed. I've spent three hours today trying to figure out what was wrong, connected it to iTunes, and the problem still continues. Has anyone had this happen to them ? If so how do I fix the issue or do I have to wait for the next update?

 

THanks in advance!

iPhone 6, iOS 9.3.5

Posted on Sep 11, 2016 3:43 PM