Polished868

Q: iCloud storage purchase never delivered to my account after PAYING for it

I submitted my credit card information and purchased iCloud storage 5 days ago and was billed for it but never got it.  I am seeing the credit card transaction pending but Apple has not cleared it as yet.  If it remains there for 10 days my bank will cancel the transaction/payment. 

 

Why is it taking Apple so long to pick up on the purchase and send me my increased Storage amount? 

 

In the meantime my phone cannot be backed up because I am at my storage limit.

 

My mobile provider is the only "Apple Support" listed in my Region and they said this is an Apple Service/Billing issue not related to their mobile service.

 

Can anyone help??

iPhone 5s, iOS 9.3.5

Posted on Sep 11, 2016 5:43 PM

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Q: iCloud storage purchase never delivered to my account after PAYING for it

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