CCoutur
Level 1
(8 points)
Q: Front camera iphone 6 stopped working
My front camera of my Iphone 6 stopped working yesterday. When I pressed the "turn camera" buttom, the screen freezed few seconds, the last image from the rear camera stays and either the screen comes black or the screen comes back at the rear camera. I can not use facetime either, the other doesn't see me and I can not see him also. I tried to reset. Does work for few pictures. When you closed the app and reopened it later, won't work. I had to restart again. I got my iphone Aug 17 And was working well on facetime and selfies.
What is the solution?
iPhone 6, iOS 9.3.5
Ingo2711
Level 7
(25,542 points)
If force resetting did not work, set it back to factory settings, without using the latest backup. Test the phone. If it works, restore from the backup. In case the problem comes back after using the backup, your backup data got damaged and can't be used anymore.
Use iTunes to restore your iOS device to factory settings - Apple Support
3. If factory resetting does not help, you'll have to get the phone checked by Apple.
