Q: Macbook Pro loses internet connection but not signal every couple hours on Netgear c3000
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Sep 12, 2016 4:23 PMby chris_g1,Hi Jason P!
I see that your MacBook Pro is losing signal from your Wi-Fi router. It's essential to have Wi-Fi working well, so I'm happy to offer some guidance. The first link below gives our recommended settings for Wi-Fi routers, and the second link explains how you can use Wireless Diagnostics to help resolve any issues you're having.
Recommended settings for Wi-Fi routers and access points
Use Wireless Diagnostics to help you resolve Wi-Fi issues on your Mac
Thanks for using Apple Support Communities.
Cheers! -
Sep 12, 2016 6:46 PMby Jason P,Thank you for the reply.
"My Macbook Pro loses its internet connection but not the wireless signal"
My problem is not with the WiFi. I have all 5 bars, full signal strength. However, my connection to the internet is what disconnects, it gets interrupted. I hope I've articulated the difference here.
I'm still looking for help here
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Sep 12, 2016 7:04 PMby Jeff_W.,Thank you for clarifying that! The links I have provided would still be the best resources to address the issue of being able to connect to Wi-Fi, yet not having an internet connection. If you've tried all of the suggestions in those links, it may be best to contact Apple using another means of support using this website for further help:
