Apple Store app vs Apple website

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Level 1

13 points

Apple Store app vs Apple website

I Have a quick question about the Apple Store app and the apple website. Hopefully someone here can shed some light as I find there is an important difference between the two and I can't fathom why. I'm of British origin but I currently live in China. In order to get all the services I want, I choose to keep my UK Apple ID as opposed to getting a Chinese one.

Now when it comes to making new purchases I find that I am able to use Union Pay (think Chinese visa) on the Apple website as well as Alipay (Chinese PayPal) and Wechat (Chinese Whatsapp). However on the Apple Store app I'm limited to Visa and MasterCard. Could anyone please explain his discrepancy to me?

THanks for your time.

Posted on Sep 11, 2016 8:32 PM

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Answer 1

Eric Root

Level 10

685,251 points

Sep 12, 2016 6:31 AM in response to sheakun

Open the App Store application and scroll to the bottom. On the right side should be a country flag. Is that set to China?

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Answer 2

sheakun Author

Level 1

13 points

Sep 12, 2016 6:36 AM in response to Eric Root

I'm referring to the Apple store app (where you can purchase Apple products) and not the actual App Store app. The Apple Store app seems limited in payment options in China, compared to the China apple website.

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Answer 3

Eric Root

Level 10

685,251 points

Sep 12, 2016 6:39 AM in response to sheakun

This is on a device? You should still be able to check what country its is set for.

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Answer 4

sheakun Author

Level 1

13 points

Sep 12, 2016 7:08 AM in response to Eric Root

Yeah, my Apple Store app is set to China. Which is what I want. But it's limited in payment options to its website sibling.

The above image is the Apple Store app set to Chinese store. I can only use visa and MasterCard.

This image is taken from the Apple Store website (Chinese version). It supports many more payment options.

Im just wondering why the huge discrepancy. Can't they add these payment options to the Apple Store app? For convenience sake.

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Answer 5

Eric Root

Level 10

685,251 points

Sep 12, 2016 9:28 AM in response to sheakun

Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for improvement. If enough people send feedback, it may get the problem/suggested change solved sooner.

Feedback

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