TayDej
Level 1 (4 points)
iPod

Q: I can't seem to make changes in my settings (i.e. bluetooth on/off, closed caption on/off, ect.)?

Can someone please help me? I tried reseting this multiple times and it still not working

Posted on Sep 11, 2016 11:06 PM

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TayDej

Q: I can't seem to make changes in my settings (i.e. bluetooth on/off, closed caption on/off, ect.)?

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  • Helpful answers

  • by Kenichi Watanabe,Helpful

    Kenichi Watanabe Kenichi Watanabe Sep 12, 2016 6:21 PM in response to TayDej
    Level 8 (38,485 points)
    Mac OS X
    Sep 12, 2016 6:21 PM in response to TayDej

    This is an iPod nano?  First, try doing a Reset (restart) on iPod, if you have not already.

     

    Learn how to reset your iPod - Apple Support

     

    If that does not help, you can try using command to reset all onboard settings on iPod.  Go to iPod's onboard Settings screen.  The choice at bottom of Settings screen should say Reset Settings (or Reset All Settings).  This puts all onboard settings back to default.

     

    If that does not help, you may want to do a Restore on iPod using iTunes.  This erases iPod, reinstalls its software, and sets it to default settings.  The Restore button is on the iPod's Summary settings screen in iTunes.

  • by TayDej,

    TayDej TayDej Sep 12, 2016 6:22 PM in response to Kenichi Watanabe
    Level 1 (4 points)
    iPod
    Sep 12, 2016 6:22 PM in response to Kenichi Watanabe

    Hello, Thank you for your responds. However, none of the above still does not help. Is there any other way to resolve this besides waiting in the long lines in the Apple Store?

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Sep 12, 2016 6:27 PM in response to TayDej
    Level 8 (38,485 points)
    Mac OS X
    Sep 12, 2016 6:27 PM in response to TayDej

    Again, I want to confirm you have an iPod nano (this forum category), and not an iOS device like iPod touch.

     

    For an iPod (that is not iPod touch), the "go to" troubleshooting step is doing a Restore using iTunes.  If that does resolve a problem, the cause is likely to be a hardware-related problem.