HT201222: Apple security updates
Learn about Apple security updates
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Q: I can't get my password to work to get my updates
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Sep 12, 2016 1:22 AMby Ingo2711,Usually the Apple ID and password that has been used to set up the device for the first time is working.
If you have forgotten your password or Apple ID, go to this page and follow the steps mentioned:
In case you got your iPad second handed, it might still be locked to the old Apple ID.
