Stuart1986
Level 1 (4 points)
Notebooks

Q: Macbook Pro Screen Marks

I've had my Macbook Pro since mid 2012 but in the last year and a half I have noticed that marks are now appearing on the screen. Even though I clean it the marks still remain, it's almost like something has eaten away at screen. I have attached an image below so people have an idea of the issue. Does anyone know what this problem is and if there a cheap way of fixing it? It's no longer under warranty, but would apple fix this? Ignore the white dots, that's just the roof lights reflecting.

 

IMG_2912.JPG

Posted on Sep 12, 2016 12:36 AM

by OriginalName022,Solvedanswer
OriginalName022 OriginalName022
Level 4 (1,078 points)
iPhone
A:

That appears to be the antireflective coating peeling. Last year, Apple launched a quality program to replace screens with this problem for free until either October 16 of this year or three years after the original purchase date. Since you've had your computer for more than three years, you have about a month to qualify for a free repair. There is no official information about this on Apple's website, however this MacRumors article seems legitimate. I successfully had my screen replaced for free out of warranty for the same issue.

Posted on Sep 12, 2016 1:42 PM

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Stuart1986

Q: Macbook Pro Screen Marks

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  • by OriginalName022,Solvedanswer

    OriginalName022 OriginalName022 Sep 12, 2016 1:42 PM in response to Stuart1986
    Level 4 (1,078 points)
    iPhone
    Sep 12, 2016 1:42 PM in response to Stuart1986

    That appears to be the antireflective coating peeling. Last year, Apple launched a quality program to replace screens with this problem for free until either October 16 of this year or three years after the original purchase date. Since you've had your computer for more than three years, you have about a month to qualify for a free repair. There is no official information about this on Apple's website, however this MacRumors article seems legitimate. I successfully had my screen replaced for free out of warranty for the same issue.

  • by Stuart1986,

    Stuart1986 Stuart1986 Sep 12, 2016 5:32 PM in response to OriginalName022
    Level 1 (4 points)
    Notebooks
    Sep 12, 2016 5:32 PM in response to OriginalName022

    Thank you so much for your help. I think I'll look into it. If they replace it I'll be getting a screen protector put on so it doesn't happen again.