Simona Nesnidal

Q: Cannot shut down my Mac and Upload App

Cannot shut down my Mac and Upload App          my System OS X 10.11.6 (15G31)

 

<Personal Information Edited by Host>

MacBook Pro with Retina display, iOS 9.3.5, C0*******D57

Posted on Sep 12, 2016 3:29 AM

Close

Q: Cannot shut down my Mac and Upload App

  • All replies
  • Helpful answers

  • by lllaass,

    lllaass lllaass Sep 12, 2016 7:29 AM in response to Simona Nesnidal
    Level 10 (188,114 points)
    Desktops
    Sep 12, 2016 7:29 AM in response to Simona Nesnidal

    - What exactly happens when you try to shutdown viat select Shutdown?

    Try pressing and holding the Power button until the Mac shuts down. Then try booting in Safe mode (boot with Shift key depressed). and see if y can shutdownlon for the menu from Safe mode and then try booting  normally and see if normal shutdown works

    - What do you mean by "Upload App"?