yoxomonster

Q: Why is my macbook lagging?

My macbook (MacBook Pro (Retina, 13-inch, Early 2015)) is lagging. My issue is that when I open youtube, on chrome or safari, and start watching videos, the video stops several times. Also when I open up applications such as skype, popcorn time and games on steam, there will be a rainbow spinning wheel for about 20 seconds. I searched up solutions, but I couldn't find any that fixed my lagging problem. I tested an application called etrecheck and a lot of information about my macbook popped out.

-This is the information I got from etreCheck-

EtreCheck version: 3.0.3 (307)

Report generated 2016-09-12 15:28:52

Download EtreCheck from https://etrecheck.com

Runtime 1:42

Performance: Excellent

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.

 

Problem: Computer is too slow

 

Hardware Information:

    MacBook Pro (Retina, 13-inch, Early 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro12,1

    1 2.7 GHz Intel Core i5 CPU: 2-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1867 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1867 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 204

 

Video Information:

    Intel Iris Graphics 6100

        Color LCD 3360 x 2100

 

System Software:

    OS X El Capitan 10.11.6 (15G31) - Time since boot: about 4 hours

 

Disk Information:

    APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 249.78 GB (121.92 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 250.14 GB Online

 

USB Information:

    Broadcom Corp. Bluetooth USB Host Controller

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Gatekeeper:

    Anywhere

 

Adware:

    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.backupstart.plist

    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

    ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist

    4 adware files found. [Remove]

 

Kernel Extensions:

        /Library/Extensions

    [not loaded]    jp.plentycom.driver.SteerMouse (4.2.4 - SDK 10.6 - 2016-09-08) [Support]

 

        /System/Library/Extensions

    [not loaded]    com.ni.Fantom.nxtfwdl (1.1.1 - 2016-09-08) [Support]

    [not loaded]    net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8 - 2016-09-08) [Support]

 

Startup Items:

    Fantom: Path: /Library/StartupItems/Fantom

    Startup items are obsolete in OS X Yosemite

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    156 Apple tasks

    [running]    75 Apple tasks

 

System Launch Daemons:

    [not loaded]    46 Apple tasks

    [loaded]    157 Apple tasks

    [running]    87 Apple tasks

 

Launch Agents:

    [loaded]    com.adobe.CS4ServiceManager.plist (2015-08-17) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-08-07) [Support]

    [not loaded]    com.oracle.java.Java-Updater.plist [Support]

    [failed]    net.interacto.Flavours2AgentDaemon.plist (2015-10-07) [Support]

 

Launch Daemons:

    [loaded]    com.adobe.versioncueCS4.plist (2015-08-17) [Support]

    [loaded]    com.google.keystone.daemon.plist (2016-09-01) [Support]

    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2016-09-11) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2012-06-16) [Support]

    [not loaded]    com.oracle.java.Helper-Tool.plist [Support]

    [loaded]    com.skype.skypeinstaller.plist (2016-08-25) [Support]

    [loaded]    net.interacto.Flavours2Helper.plist (2015-10-07) [Support]

    [loaded]    org.wireshark.ChmodBPF.plist (2016-04-11) [Support]

 

User Launch Agents:

    [loaded]    com.bittorrent.uTorrent.plist (2015-11-16)

    [loaded]    com.catalinagroup.citrio.updater.plist (2016-02-02) [Support]

    [failed]    com.jdibackup.ZipCloud.autostart.plist (2015-11-30) Adware!  [Remove]

        /usr/bin/open

    [loaded]    com.jdibackup.ZipCloud.backupstart.plist (2015-11-30) Adware!  [Remove]

        /usr/bin/open

    [failed]    com.jdibackup.ZipCloud.notify.plist (2015-11-30) Adware!  [Remove]

        /usr/bin/open

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-09-11)

    [running]    com.spigot.ApplicationManager.plist (2015-11-16) Adware!  [Remove]

        ~/Library/Application Support/Spigot/ApplicationManager

    [running]    com.spotify.webhelper.plist (2016-09-12) [Support]

    [loaded]    com.valvesoftware.steamclean.plist (2016-09-12) [Support]

 

Internet Plug-ins:

    FlashPlayer-10.6: 11.1.102.55 (2016-05-03) [Support]

    QuickTime Plugin: 7.7.3 (2016-09-08)

    Flash Player: 11.1.102.55 (2016-05-03) Outdated! Update

    Default Browser: 601 - SDK 10.11 (2016-09-08)

    SharePointBrowserPlugin: 14.5.7 - SDK 10.6 (2015-10-25) [Support]

    Google Earth Web Plug-in: 7.1 (2016-04-06) [Support]

    Unity Web Player: UnityPlayer version 5.0.3f2 - SDK 10.6 (2015-09-19) [Support]

    MeetingJoinPlugin: Unknown - SDK 10.6 (2015-08-17) [Support]

    JavaAppletPlugin: 15.0.1 - SDK 10.7 (2015-10-29) Check version

 

User internet Plug-ins:

    NPRoblox: 1, 2, 8, 25 - SDK 10.11 (2016-09-02) [Support]

 

Safari Extensions:

    Open in Internet Explorer - Parallels - http://www.parallels.com (2015-11-17)

 

3rd Party Preference Panes:

    Adobe Version Cue CS4 (2015-08-17) [Support]

    Flash Player (2011-11-05) [Support]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

         7%    WindowServer

         3%    kernel_task

         2%    fontd

         0%    DashboardClient

         0%    SystemUIServer

 

Top Processes by Memory:

    781 MB    kernel_task

    680 MB    Spotify Helper(2)

    434 MB    com.apple.WebKit.WebContent(3)

    188 MB    Safari

    180 MB    mds_stores

 

Virtual Memory Information:

    130 MB    Free RAM

    7.87 GB    Used RAM (1.67 GB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    Sep 12, 2016, 03:26:11 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-152611_[redacted ].crash

        /Users/USER/Library/Application Support/Spigot/ApplicationManager

    Sep 12, 2016, 03:21:08 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-152108_[redacted ].crash

    Sep 12, 2016, 03:16:07 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-151607_[redacted ].crash

    Sep 12, 2016, 03:11:05 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-151105_[redacted ].crash

    Sep 12, 2016, 03:06:55 PM    ~/Library/Logs/DiagnosticReports/PopcornTime_2016-09-12-150655_[redacted].crash

        /Applications/PopcornTime.app/Contents/MacOS/PopcornTime

    Sep 12, 2016, 03:06:11 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-150611_[redacted ].crash

    Sep 12, 2016, 03:00:52 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-150052_[redacted ].crash

    Sep 12, 2016, 02:56:15 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-145615_[redacted ].crash

    Sep 12, 2016, 02:50:45 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-145045_[redacted ].crash

    Sep 12, 2016, 02:45:45 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-144545_[redacted ].crash

    Sep 12, 2016, 02:40:42 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-144042_[redacted ].crash

    Sep 12, 2016, 02:35:40 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-143540_[redacted ].crash

    Sep 12, 2016, 02:30:38 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-143038_[redacted ].crash

    Sep 12, 2016, 02:25:37 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-142537_[redacted ].crash

    Sep 12, 2016, 02:20:35 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-142035_[redacted ].crash

    Sep 12, 2016, 02:15:32 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-141532_[redacted ].crash

    Sep 12, 2016, 02:10:30 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-141030_[redacted ].crash

    Sep 12, 2016, 02:05:28 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-140528_[redacted ].crash

    Sep 12, 2016, 01:00:06 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-130006_[redacted ].crash

    Sep 12, 2016, 12:35:13 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-123513_[redacted ].crash

    Sep 12, 2016, 12:30:14 PM    ~/Library/Logs/DiagnosticReports/ApplicationManager_2016-09-12-123014_[redacted ].crash

    Sep 12, 2016, 10:59:21 AM    Self test - passed

    Sep 12, 2016, 10:53:48 AM    /Library/Logs/DiagnosticReports/csgo_osx64_2016-09-12-105348_[redacted].hang

        /Users/USER/Library/Application Support/Steam/*/csgo_osx64

Please help me solve this problem. Thankyou.

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Sep 12, 2016 12:52 AM