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Helpful answers
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Sep 12, 2016 6:35 AM in response to RobinWissby pokey b,Apple does not read or respond to questions on this forum. We are users just like yourself. I can not speak for Apple but I would certainly expect that they would allow you to exchange the keyboard for another, especially if you have the original purchase receipt.
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Sep 12, 2016 7:41 AM in response to pokey bby rkaufmann87,You will have to take a chance and go to a local Apple Store and ask. If you still have access to the reseller, then take the keyboard back there first.