My macbook pro has been infected with malware. I can detect it but can't remove it and it keeps installing itself everytime I open my mac. Is there any solution?
MacBook Pro, OS X El Capitan (10.11.6)
You can install and run Malwarebytes scan https://www.malwarebytes.com/antimalware/mac/
After the scan remove all the items found, it should remove all the malware.
What is the specific malware that is plaguing your MBP?
Ciao.
I've already tried malwarebytes several times. It does detect the malware and removes it but when I turn the mac off and on, the malware reinstalls! Thank you though for your help 🙂
Hello,
It's a /private/var/tmp/Injector10052016 that keeps installing a search engine on my browser/s. I remove it with malwarebytes but every time I turn the mac on it re installs!
Open Malwarebytes and on the menu bar, click on HELP. From the dropdown menu, select CONTACT SUPPORT. If Malwarebytes is detecting the malware but not removing it completely, the Malwarebytes author will be very interested in your situation and may very well be able to solve this problem.
Ciao.
can't get rid of malware
