shz.sherman
Level 1 (8 points)
Applications

Q: osx 10.6.8 iChat can't login Because the id and pwd is incorrect.then i can login at osx 10.9.5 and height

Dear all partner,

 

I was getting the error message while i login iChat at osx 10.6.8.But i can login 10.9.5 and height version.

 

there are some picture can detail it:

22.png111.png

thank you for your help. I am looking forward you replay.

Mac mini, Mac OS X (10.6.8)

Posted on Sep 12, 2016 3:00 AM

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shz.sherman

Q: osx 10.6.8 iChat can't login Because the id and pwd is incorrect.then i can login at osx 10.9.5 and height

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  • Helpful answers

  • by shz.sherman,

    shz.sherman shz.sherman Sep 12, 2016 3:07 AM in response to shz.sherman
    Level 1 (8 points)
    Applications
    Sep 12, 2016 3:07 AM in response to shz.sherman

    adds:

     

    when i let the account online it will reminder me input a pwd. when i send it always reminder me input correct pwd.

     

     

     

     

    05.png

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 12, 2016 11:55 AM in response to shz.sherman
    Level 9 (73,006 points)
    Applications
    Sep 12, 2016 11:55 AM in response to shz.sherman

    Hi,

     

    Check the Server Settings tab.

     

    If the Original Login was on port 5223 and using SSL then the "new" set up will need to do the same.

     

     

    3Sigcopy2.png

    7:55 pm      Monday; September 12, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     iPhone and an iPad (2)

  • by shz.sherman,

    shz.sherman shz.sherman Sep 12, 2016 6:16 PM in response to Ralph Johns (UK)
    Level 1 (8 points)
    Applications
    Sep 12, 2016 6:16 PM in response to Ralph Johns (UK)

    Thank you for your response. but there is useless for it i have try . i set up the account same as OSX 10.9.5 while it always show the error "ichat cant log in to XXXXXXX.com because your login ID or password is incorrect."

     

     

    please help me .......

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 13, 2016 11:40 AM in response to shz.sherman
    Level 9 (73,006 points)
    Applications
    Sep 13, 2016 11:40 AM in response to shz.sherman

    Hi,

     

    I just re-read that and see I have got it the wrong way round.

     

    If it works in OS X 10.9 and higher  then you need to check the server settings to check what Port it is using and whether it is using SSL.

     

    Jabber_ports_and_SSL.png

    You may also need to compare the other 4 selection you can make.

     

     

    3Sigcopy2.png

    7:40 pm      Tuesday; September 13, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     iPhone and an iPad (2)