HT201263: If you can't update or restore your iPhone, iPad, or iPod touch
Learn about If you can't update or restore your iPhone, iPad, or iPod touch
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Helpful answers
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Sep 12, 2016 4:50 AM in response to alcorlilstarby MuzzySha,CCan you Please Elaborate Your Question And Situation So that We Can Get IN to it and respond quickly
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Sep 12, 2016 4:55 AM in response to MuzzyShaby alcorlilstar,Yes, of course. My ipad2 will not shut off, first of all. When i press and hold down the power button on top, the slide to shut off indicator never does show. Then I plug it into comp via USB and turn on itunes. When I try to shut it off HARD, it simply won't. I try recovery by holding the home and power button, but I never get any further than the white Apple Logo.