HT201544: How to put your iPod into disk mode

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Level 1 (5 points)
iPod

Q: how do i connect to iTunes it used to work now it does not

how do i connect to iTunes it used to work now it does not

iOS 6.1.3

Posted on Sep 12, 2016 7:13 AM

by Kenichi Watanabe,Solvedanswer
Kenichi Watanabe Kenichi Watanabe
Level 8 (38,485 points)
Mac OS X
A:

When happens when you connect iPod to your computer running iTunes?  Are you saying it does not appear in iTunes at all? 

 

Watch iPod's screen when you connect it to computer's USB port?  Does it say "Connected" or "Do not disconnect" or give other indication of a data connection?  Or does it just show battery charging symbol?  Or does it not react at all to being connected?

 

Is your computer running iTunes a Mac or Windows PC?  If Windows, which release?

Posted on Sep 12, 2016 12:47 PM

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Q: how do i connect to iTunes it used to work now it does not

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  • by Kenichi Watanabe,Solvedanswer

    Kenichi Watanabe Kenichi Watanabe Sep 12, 2016 12:47 PM in response to lousel
    Level 8 (38,485 points)
    Mac OS X
    Sep 12, 2016 12:47 PM in response to lousel

    When happens when you connect iPod to your computer running iTunes?  Are you saying it does not appear in iTunes at all? 

     

    Watch iPod's screen when you connect it to computer's USB port?  Does it say "Connected" or "Do not disconnect" or give other indication of a data connection?  Or does it just show battery charging symbol?  Or does it not react at all to being connected?

     

    Is your computer running iTunes a Mac or Windows PC?  If Windows, which release?