P+3
Level 1 (8 points)
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Q: Headphone issues!

Hello! Today I opened a brand new pair of the headphones I had from my previous iPhone and the quality seems so different from past iPhone headphones, almost cheaply made. Comparing the two (old and new pair) there are major differences! I always use whatever pair I currently have opened until I can't anymore. Openeing my new pair I thought ok the cords look thin but they should still be fine...after all they are from Apple. I plugged the new pair in my iPhone 6s Plus and the end breaks off! I'm so disappointed because this has never happened.

Posted on Sep 12, 2016 8:13 AM

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P+3

Q: Headphone issues!

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  • by chris_g1,

    chris_g1 chris_g1 Sep 13, 2016 8:46 AM in response to P+3
    Community Specialists
    Sep 13, 2016 8:46 AM in response to P+3

    Hello P+3,

     

    Thank you for using Apple Support Communities. 

     

    I see that you have an issue with the headphones for your iPhone. The following article provides information regarding the support options you have your iPhone and accessories: iPhone Service Answer Center

     

    The links in this article will provide you the way to get support and how to determine if your accessories are eligible for support.

     

    Best Regards.