Q: Credit Check Taking Days on iPhone 7
Has anyone experienced delays with the credit check on the iPhone 7 plus? I was supposed to a call back from Citizens One within a day and that has turned into 4. I tried to order the phone again today and my order is still pending. I know they need to validate my identity as I am a victim of identity theft which I endorse. However, I just bought a car recently and they confirmed my identity in 15 minutes? I called the bank and they could not escalate my case and Apple does not want to call the bank on my behalf. This is really a challenging process. I wanted to buy the phone outright but you can not buy the upgrade program, AppleCare + protection, and the phone without financing it which I find ridiculous. Any feedback or assistance is appreciated.
iPhone 5s, iOS 9.3.5
Posted on Sep 12, 2016 9:51 AM