i was trying to connect my macbook air with external display vi thunderbolt cabel, it was working fine for 5 min, and suddenly my macbook's display turned off , and it i not working, i tried all but it dosent working and external display also get off

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Level 1

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i was trying to connect my macbook air with external display vi thunderbolt cabel, it was working fine for 5 min, and suddenly my macbook's display turned off , and it i not working, i tried all but it dosent working and external display also get off

i was trying to connect my macbook air with external display with thunderbolt cabel it was working fine for 5 min but suddenly my macbook's display is turned off. and not working now. when i charge it , it is charging and get hot . but display dosent working. please suggest me a solution .

MacBook Air, OS X El Capitan (10.11.3), 13 inch 2015 model macbook air

Posted on Sep 12, 2016 10:03 AM

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Answer 1

John Galt

Level 10

156,908 points

Sep 12, 2016 1:28 PM in response to Sadikhusain

Please read Get help with video issues on external displays connected to your Mac - Apple Support.

I realize the title and subject are not relevant to your concern, but buried within that document is the following passage containing three links describing the steps to follow.

If you can't change the resolution of your display because you can't see an image, restart your Mac in safe mode to reset the display resolution to defaults.

If starting in safe mode doesn't resolve the issue, reset your Mac's NVRAM and SMC to reset the video ports on your Mac to their defaults.

Do that first, then write back for additional suggestions if you still experience trouble.

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