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Helpful answers
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Sep 12, 2016 2:34 PM in response to SmartGuy85by Limnos,"Doesn't work right" could be more specific. Does the computer burst into flames?
First, try simply restarting your computer. If that does not help -->
Hold down the option/alt key and create a new, test library. If iTunes starts your old library file is corrupt and will need to be replaced from a backup or rebuilt from scratch:
ASC user turingtest2 help document: Empty/corrupt iTunes library after upgrade/crash - https://discussions.apple.com/docs/DOC-6561
If you don't see your content after updating iTunes - https://support.apple.com/kb/HT203225
If the option key method does not work -->
iTunes: Troubleshooting issues with third-party iTunes plug-ins - https://support.apple.com/HT203395 - hold down the Option and Command keys (on Mac OS X)
How to test an issue in another user account on your Mac - https://support.apple.com/HT204443 - "You can log in as another user to figure out if unexpected behavior is related to a specific user's settings or files."
Linc Davis Feb. 2016 - https://discussions.apple.com/message/29767369#29767369 - remove corrupt preferences files
If you cannot narrow the issue to being user-specific file problems you may need to reinstall iTunes:
- Apr. 2015 Niel post: Re-install iTunes application - https://discussions.apple.com/message/28055467#28055467 - delete the old application first, with instructions on how to do that.
- April 2015 LincDavis post with a bit more detail on the method Niel outlines - https://discussions.apple.com/message/28101611#28101611