Why won't apple let us redeem our gift card for cash? They are holding $100's of our money hostage.

Why won't apple let us cash in our gift card? They are holding $100's of our money hostage!

iMac (21.5-inch, Late 2012), using our own separate logins

Posted on Sep 12, 2016 9:43 AM

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2 replies

Sep 12, 2016 10:48 AM in response to treboregon

If you mean get a refund an unused balance then it depends upon your country : See your iTunes credit balance - Apple Support

You can't redeem or return iTunes Gift Cards, Gift Certificates, and unused store credit balances for cash except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can request a refund by contacting iTunes Store Support, selecting a support category and topic, and including the following information in your request detail:

  • Your Apple ID.
  • The store credit refund amount.
  • Your current shipping address.

Additional information might be requested for verification purposes.

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Why won't apple let us redeem our gift card for cash? They are holding $100's of our money hostage.

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