chlwhite

Q: New Hard Drive and CMD R Is Not Working


Hello,

 

My old hard drive crashed so I purchased a new one.  I have tried the internet recovery and it goes through the process but I just get the apple logo that stays for hours.  Can anyone point me in the correct directions.  I am assumeing that I need to do the disk utility but I can't get to it so that I can format the disk.  I also have a boot disk of snow leopard but that is getting the same results of just the apple logo.

MacBook Pro (17-inch Early 2011)

Posted on Sep 12, 2016 9:49 AM

Close

Q: New Hard Drive and CMD R Is Not Working

  • All replies
  • Helpful answers

  • by alex7375,Helpful

    alex7375 alex7375 Sep 12, 2016 1:53 PM in response to chlwhite
    Level 2 (220 points)
    Desktops
    Sep 12, 2016 1:53 PM in response to chlwhite

    reset SMC,PRAM, and NVRAM on your MBP

    http://www.macworld.com/article/2881177/how-to-reset-your-macs-nvram-pram-and-sm c.html

     

     

    How to reset NVRAM (or PRAM)

    If your Mac is not booting correctly or one of the functions listed in the previous section is acting strangely, you can perform a simple reset of your Macís NVRAM or PRAM. Resetting your Macís NVRAM or PRAM will reset the data stored to its default setting. (Note: As always, we strongly recommend having a complete backup of your important data before troubleshooting your Mac.)

     

     

    The process for resetting PRAM and NVRAM is exactly the same. Simply follow these steps:

     

     

    1) Turn your Mac off.

    2) Turn on your Mac and when you hear the startup chime, immediately press and hold the Command-Option-P-R keys. (Note: You may need a wired keyboard for the reset).

    3) Hold the keys until the Mac restarts and you hear the startup chime for a second time and then let go of the keys.

     

     

    After resetting NVRAM or PRAM you may need to reconfigure some of your Macís settings. If you are still having issues with your Mac, you might want to consider resetting its SMC.

     

     

    What is SMC?

    On Intel-based Macs, SMC stands for System Management Controller. The SMC chip controls your Macís sleep function, power, various lights and indicators, fan speed, and keyboard backlights among other things. So if your Macís fan is out of whack, indicator lights are misbehaving, it wonít respond properly when closing the lid, or the Mac wonít turn on at all, you might want to reset the SMC. (Note: Again, be sure to have a complete backup of your important data before resetting the SMC)

     

     

    How to reset SMC in a MacBook with a non-removable battery

    1) Shut down the Mac.

    2) Connect your power adapter to your Mac and to a power source.

    3) With the Mac powered off, press Shift-Control-Option and press the power button at the same time.

    4) Release all keys and turn on your Mac.

  • by chlwhite,

    chlwhite chlwhite Sep 12, 2016 1:57 PM in response to alex7375
    Level 1 (4 points)
    Notebooks
    Sep 12, 2016 1:57 PM in response to alex7375

    Hello,

     

    I completed what was stated and did a reboot with the option key to restore from the web.  I am hoping this will work...For some crazy reason it will not boot from the Snow Leopard cd.

     

    Items thus far:

    Hard Drive went bad

    Replaced Hard Driver

    Mac is showing question mark

    I am trying to get to the boot utility to format the new drive.

    I am currently doing the internet recovery from the net.

     

    Please feel free to assist if possible.