stevenfromparadise
Level 1 (4 points)
Mac OS X

Q: iCloud App Problem

keep getting Icoud app defective , delete and get it again , how i can't delete it and where do i get it again, not in app store

Posted on Sep 12, 2016 10:50 AM

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stevenfromparadise

Q: iCloud App Problem

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  • by Starr.C,

    Starr.C Starr.C Sep 13, 2016 9:11 AM in response to stevenfromparadise
    Community Specialists
    Sep 13, 2016 9:11 AM in response to stevenfromparadise

    Hello there, stevenfromparadise!

     

    Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with iCloud on your Mac. I know how important it is to be sure iCLoud is working properly on the computer. Since iCloud is not an application you can find in the App Store due to it being built into the operating system, it might be best to check out this article with steps How to reinstall OS X. 

     

    OS X can be installed over the same version or earlier version of OS X, without removing your data. You don’t need to remove or disable the existing system first.

    1. Start up from OS X Recovery by holding Command-R immediately after turning on or restarting your Mac. Release the keys when you see the Apple logo. Startup is complete when you see the OS X Utilities window.
       
    2. If you do want to erase your disk before reinstalling OS X, open Disk Utility from the OS X Utilities window, then use Disk Utility to erase the disk. Quit Disk Utility when done. 
      Erasing the disk isn't necessary unless you're transferring your Mac to a new owner, partitioning your disk for use with Boot Camp, or attempting to resolve an issue that Disk Utility can't repair. 
       
    3. Choose Reinstall OS X from the OS X Utilities window, then follow the onscreen instructions.
      This installs the latest version of OS X that was previously installed on your Mac.

    Other ways to reinstall OS X:

    • If you made a Time Machine backup of your Mac, you can restore OS X from that backup. This erases the disk you're restoring, then replaces everything on that disk with OS X and other data from the backup. To proceed, start up from OS X Recovery, then choose Restore From Time Machine Backup and follow the onscreen instructions.
       
    • Or open the App Store on your Mac, then click Purchased in the toolbar to see items that you previously downloaded with your Apple ID. Find the currently installed version of OS X in the list, then click the Download button. After downloading, the OS X installer opens automatically. 

     

    Cheers!