leadwelllaw

Q: Can't import into itunes

Have used itunes for 5+ years and never had a problem importing any CD until the latest Windows 10 upgrade.

Have 3 CD's recently purchased (though not new releases) and all i get is Imported CDA files, can't convert to mp3, wav anything. Have searched net and followed all advice without success. Completely understand the CDA file format and what it is and means but am at a loss as to what to do next without purchasing dedicated file convertor software.

 

Seems too much of a coincidence to me that after all these years / itunes updates etc and over 600 CDs converted without a problem, why now.....???? Windows 10 12 month upgrade ?

 

Anyone else ??

Posted on Sep 12, 2016 3:02 PM

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Q: Can't import into itunes

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  • by norm123,Helpful

    norm123 norm123 Sep 13, 2016 3:24 PM in response to leadwelllaw
    Community Specialists
    Sep 13, 2016 3:24 PM in response to leadwelllaw

    Hi leadwelllaw,

     

    I understand that you are having some issues getting the right format for your songs imported from CDs in iTunes. I know that it's important to have songs that are easy to playback on your devices, so I'm happy to provide some information to help with this.

     

    To start, you may want to adjust your import settings so that it provides a correct format from the start:

    iTunes 12 for Windows: Choose import settings

     

    You can also check out some of the troubleshooting we have for CD importing here:

    iTunes 12 for Windows: Import songs from CDs

    If you have trouble importing songs from an audio CD

    If iTunes doesn’t recognize audio CDs or if you’re having trouble importing songs, check the following:

    • If iTunes doesn’t recognize an audio CD (it doesn’t appear in the iTunes window) or a window doesn’t appear when you insert a CD, quit iTunes, then open it again by double-clicking the app icon in the iTunes folder in the Program Files folder on your hard disk. Do not open iTunes using the shortcut on your desktop. If iTunes now recognizes the CD, delete the iTunes shortcut and create a new one.

    • If error correction is turned on, it can take longer to import CDs. Choose Edit > Preferences, and click Import Settings. If the “Use error correction when reading Audio CDs” checkbox is not selected, select it. If it’s already selected, deselect it.

    • If you’re having trouble importing songs, make sure you check your computer or drive manufacturer’s site for firmware updates and install any that are appropriate for your computer and CD or DVD drive.

    • Make sure you have the latest software updates for Windows or your CD or DVD drive. Check the Windows website and your computer or drive manufacturer’s site for updates. Also make sure you have the latest drivers for your video and sound cards.

    • If you have more than one CD or DVD drive, try using iTunes with each drive.

    • To see if iTunes can find any problems with your CD drive, choose Help > Run CD Diagnostics and choose DVD/CD Diagnostics. For help with understanding the diagnostics results and other CD troubleshooting information, see Additional troubleshooting tips for burning issues at the Apple Support website.

    • If it’s taking a long time to import a song (more than 10 minutes) from an audio CD, the CD may be dirty or scratched. Try cleaning the CD with a soft, lint-free cloth, and then importing the songs again.

    If you still have trouble importing songs, visit the iTunes Support website.

     

    As a last resort, you can also convert the audio files directly within iTunes:

    Convert a song to a different file format with iTunes - Apple Support

     

     

    Thanks for using the Apple Support Communities, cheers!

  • by leadwelllaw,

    leadwelllaw leadwelllaw Sep 13, 2016 3:32 PM in response to norm123
    Level 1 (4 points)
    Apple Music
    Sep 13, 2016 3:32 PM in response to norm123

    Thanks  for replying but pray you don't get paid for stating the obvious claptrap

    Verbatim that just does not work as I clearly stated. Chocolate and teapot...