Stamford_76
Level 1
(8 points)
Q: Homekit settings missing
I have recently purchased some Hue lights and the new Hue 2.0 bridge (HomeKit Compatible)
I'm running iOS 10 on my iPhone 6s, and the latest available version of tvOS (9.3.3) on a new 4th Generation Apple TV.
The new Home application functions correctly, allowing direct control of the lights. The Apple TV is working correctly for automation tasks that have been configured in the Home application.
However, I am not able to connect to my lights when I'm not connected to the local WiFi network.
Reading various forums, there should be a HomeKit item in the main settings app, and an option to reset the HomeKit configuration in the privacy settings.
Both of these items are missing on my phone. I have factory reset my phone and used an alternative iCloud account and the settings appear, only to go again when I reconnect my own iCloud account.
When I'm logged in with another account HomeKit appears in first picture under settings, and the option to reset the HomeKit configuration appears in the second.
The only information I can find suggests turning Keychain on and off, no change. I have also factory reset the AppleTV, the problem persists.
My guess is that my HomeKit data has got corrupted in my iCloud account, without the option to reset I am rather stuck.
Any ideas to resolve this issue would be gratefully received!
iPhone 6, null
Andreas Lanjerud
Level 1
(15 points)
Solved!
I already had 2-factor on my account. I think that what I did differently this time was:
- Logged out of my iCloud-account on my Apple TV, and logged back in again.
- Made sure I logged in with my <icloudname>@mac.com (same as on my phone) and not my <icloudname>@me.com. They should be the same (as well as @icloud.com, etc), but I think I was logged in with @me.com before so worth noting I made that change.
- Now using Swedish language on my Apple-TV, since I'm using my account with a Swedish credit card connected. Setting English language when you are not in US/UK will disable some features like Siri, which makes no sense at all but that's how Apple decided it should be. Might be connected to my HomeKit issue.
- The Apple TV showed up on my Iphone HomeKit app first, and after that was connected I also had the new Homekit-setting on the Apple TV (mentioned above) which didn't show up until I had launched the Iphone app.
Also, I lied, it's not fully solved. I still don't have HomeKit listed under my iPhone "Settings". But everything I wanted to do is now up and running, so it's OK.
