My IMac can't shut down!!!

I can't shut down my 27" IMac (2012), OS El Capitan 10.11.6. I have tried every trick in the book - the only thing that works is holding down the powebutton. If I try to shut it down using the apple menu it just shuts down my desktop - but finder still won't shut down! I do backups with an external harddrive and time machine. I have also had some trubble with my bluetooth settings that also refuses to shut down. Some help please!!!

iMac, OS X El Capitan (10.11.6)

Posted on Sep 12, 2016 1:38 PM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My IMac can't shut down!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.